Implementation Engineer

Why Work with Us 

At BlueFlame AI, you will be part of a dynamic team that is at the forefront of AI technology in the investment management industry. You will have the opportunity to work with cutting-edge products and make a significant impact on our clients' success. Join us to be part of a company that values innovation, client satisfaction, and continuous improvement. 

Job Description 

The Implementation Engineer position at BlueFlame AI plays a critical role in supporting customer use of the BlueFlame AI platform. This position requires interacting with our customers as well as close collaboration with our Client Success and Engineering teams to help resolve technical issues and foster a superior customer experience. The ideal candidate will be organized, energetic, and comfortable working in a fast-paced startup environment.

 Responsibilities

• Develop Customer Relationships: Build and maintain strong relationships with customers, acting as a point of contact for any technical questions or concerns regarding the implementation process
• Collaborate with Internal Teams: Work closely with Client Success and Engineering teams to ensure that the platform meets technical requirements and is implemented seamlessly
• Manage Implementations: Manage implementations of the platform with customers, ensuring that all features are correctly set up and functioning as intended
• Testing and Quality Assurance: Conduct thorough testing of the platform to identify and resolve any technical issues pre-implementation, ensuring high-quality deliverables
• Monitor and Help Optimize: Monitor the performance of the platform post-implementation, and identify areas for improvement and optimization to enhance functionality
• Provide Training and Support: Provide technical training sessions and support to customers as needed
• Documentation: Write and maintain documentation for implementation processes and best practices to facilitate knowledge sharing within the team
• Stay Updated with Trends: Keep abreast of the latest trends and technologies in software implementation, including new frameworks, libraries, and tools       

 What You Bring

• Expert knowledge of Python
• Expert knowledge of distributed systems and multi-threading
• Expert knowledge of building/working with RESTful APIs
• Expert knowledge of Mongo & Redis
• Experience with LLMs a plus
• Must like puzzle solving and can context switch rapidly
• Confident speaking to and working with clients in real-time
• Minimum 5-7 years of industry experience
• Bachelor’s or master’s degree in computer science or an equivalent engineering discipline  

Compensation

The expected base salary for this position ranges from $150,000 to $200,000.Salary offers are based on a wide range of factors including relevant skills, training, experience, and education. In addition to a base salary and competitive benefits package, successful candidates will be eligible to receive a discretionary bonus and participate in the company’s equity plan. 

Our Commitment

BlueFlame AI is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.